Full-Time (Average more than 30 hours weekly)
Company Vision & Values
Our team at St. Joe Hospitality is made up of servant-hearted leaders who are passionate about hospitality and relentless in our pursuit of excellence. We value integrity and uphold our company’s standards in providing Southern hospitality at its finest. We believe that excellence is in the details, so we strive to enrich each guest experience by getting things right from the very first time.
Who Are We?
As Northwest Florida’s leading hospitality management company, St. Joe Hospitality oversees a premier collection of award-winning hotels and restaurants, recreational amenities, and one-of-a-kind resort offerings, including a private membership club. Spread along 26 miles of Scenic Highway 30A in South Walton and throughout Northwest Florida’s Emerald Coast, our collection showcases the very best of the region. With a promise to experience the very best in hospitality, our guests return to us year after year to relax, retreat and reconnect with their loved ones.
And much like our beautiful surroundings, life at St. Joe Hospitality moves with the seasons and the tides. Our team is like family, and we strive to create a work environment that’s welcoming, warm and successful. Nothing brings us greater joy than working together to create unforgettable memories for our guests every time they visit.
What Do We Expect?
We believe passion, perseverance and drive are nonnegotiable team traits. We seek people who embody our Vision and Values and are selflessly committed to the guest experience.
How Do We Invest in Our Teams?
At St. Joe Hospitality, we honor, cherish, cultivate and utilize the unique strengths of our team members, and we work hard to develop their diverse talents. Our leaders personify our Vision and Values and are committed to helping our associates grow, both professionally and personally. In doing so, we believe we not only build stronger people but also a stronger company and community. Our efforts include providing personal and professional growth through organized activities such as participation in our Community Involvement Committee (volunteerism opportunities at Habitat for Humanity and Weston Wood Ranch, to name a few). We also host a monthly company-wide Bookworms Book Club, regular workshops, classroom- and computer-based learning, and tuition reimbursement for relevant continued education and certifications. We actively and regularly identify new opportunities for team collaboration and connection.
What Will I Be Doing?
As a greeter, you will be instrumental in providing an outstanding experience in fine dining for all members and guests. You will courteously greet and escort guests to tables and assist in seating, in accordance with resort and food and beverage standards of service. You will also assist in preparing the Restaurant for service and maintaining the cleanliness of the room at all times. In addition, you will need to be familiar with the menus of the restaurant and be able to highlight items for guests; maintain complete knowledge of and strictly abide by state liquor regulations; maintain complete knowledge of table and seat numbers, proper table set ups, room capacity, hours of operation; prepare station chart and assign stations to staff following departmental procedures; set up Host(ess) station with necessary supplies; maintain cleanliness at all times. Report shortages to Manager.You will inspect condition and cleanliness of menus and wine lists; ensure designated amounts are available; inspect the Restaurant environment and entrance area; rectify any deficiencies; maintain cleanliness at all times; inspect tables and stations, ensuring that all set ups meet the department standards. Throughout meal period, you will relay deficiencies to respective personnel and follow up on corrections. You will need to guide the Servers and Buspersons in table set-up needs to ensure optimum service to guests. You will then extend courteous departures as guests leave the restaurant and invite them to return.
What Experience is Needed to Be Successful?
Prior Customer Service experience is preferred. Some technical skills are needed.
What are the Physical Requirements of the Job?
You must be able to continually stand and walk throughout shifts and be able to work outdoors for the duration of your shifts.
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