• Night Audit/Front Desk Agent

    Job Locations US-FL-Rosemary Beach
    Posted Date 2 weeks ago(10/9/2019 6:55 PM)
    Job ID
    2019-3486
    # of Openings
    1
    Location Name
    The Pearl Hotel
    Category
    Lodging
  • Pay Rate

    $13.50/hr

    Position Status

    Year-Round

    Position Type

    Full-Time (Average more than 30 hours weekly)

    Company Vision & Values

    Our vision at St Joe Club & Resorts is to build a team of servant-hearted leaders, relentless in the pursuit of hospitality excellence. We all have a passion for the industry. We provide genuine Southern hospitality with a positive attitude and a smile. We value integrity and uphold the standards and enrich every experience for our guests. It’s all in the details. We strive to do everything right the first time in making everything perfect for our guests.

    Who Are We?

    Life at St. Joe Club & Resorts moves to the cadence of seasons and tides. Our Clubs and Resorts are a home. It's a retreat for our members and guests and their loved ones to enjoy. There's never enough time to experience all that a St. Joe Clubs and Resorts has to offer. That's why we find them coming back, year after year, to reconnect and revive. This lifestyle, this revival, is made possible through the hard work and dedication of our Joe Associates. St. Joe Club & Resorts operates a portfolio of ultra-luxury and luxury hotels, private clubs, marinas, restaurants, tennis and recreation operations, and award-winning golf courses in the Northwest Florida area.

    What Do We Expect?

    Passion, perseverance, and drive are important. We seek people who embody our Vision and Values. Our ability to put others above ourselves is a daily focus. Our leaders are the walking example of our vision and values to our associates and place heavy influence on our future growth. Because we often spend more time at work than home with our families, the workplace should be a place that is welcoming, productive, and enjoyable.

    How Do We Invest in Our Teams?

    At St Joe Club & Resorts we honor, cherish, cultivate, practice, and develop the unique talents and strengths of our team. We work hard to intentionally identify and develop the unique and diverse talents and strengths. When we engage in strengths development, we have the potential to create Strong people, a Strong company and a Strong community. Our efforts focus on providing personal and professional growth through activities such as Community Involvement (Habitat for Humanity projects and Weston Wood Ranch). We also have a monthly meeting of the Bookworms book club, development workshops, classroom and computer based learning, and potential tuition reimbursement for continued education and certifications in the field.

    What Will I Be Doing?

    As Night Audit/Front Desk Agent, you will work a traditional shift of 11:00 p.m. - 7:30 a.m. (or similar). During your shift, you will answer questions of guests during the evening, report any issues, process checkouts, reconcile reporting for hotel team, periodically walk the hotel areas to ensure security of doors and areas. Some of the duties in this job are also closely related to accounting in the reconciliation.

    What Experience is Needed to Be Successful?

    To be successful in the position the Night Audit must be comfortable and familiar with working an overnight shift. Experience in a direct customer service field is necessary. Due to the reconciliations and reporting, it is important that you enjoy working with numbers and balancing the reports and having it ready for accounting.

    What are the Physical Requirements of the Job?

    The physical requirements of the job include walking, standing, bending, crouching, keyboarding on a regular basis during shift. On occasion, you may be required to lift/carry items up to 50 lbs.

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