St. Joe Club & Resorts

  • Club Guest Services Coordinator

    Job Locations US-FL-Inlet Beach
    Posted Date 1 week ago(8/13/2019 3:14 PM)
    Job ID
    # of Openings
    Location Name
    Beach Club at WaterSound
  • Pay Rate


    Position Status


    Position Type

    Full-Time (Average more than 30 hours weekly)

    Company Vision & Values

    Our vision at St Joe Club & Resorts is to build a team of servant-hearted leaders, relentless in the pursuit of hospitality excellence. We all have a passion for the industry. We provide genuine Southern hospitality with a positive attitude and a smile. We value integrity and uphold the standards and enrich every experience for our guests. It’s all in the details. We strive to do everything right the first time in making everything perfect for our guests.

    Who Are We?

    Life at St. Joe Club & Resorts moves to the cadence of seasons and tides. Our Clubs and Resorts are a home. It's a retreat for our members and guests and their loved ones to enjoy. There's never enough time to experience all that a St. Joe Clubs and Resorts has to offer. That's why we find them coming back, year after year, to reconnect and revive. This lifestyle, this revival, is made possible through the hard work and dedication of our Joe Associates. St. Joe Club & Resorts operates a portfolio of ultra-luxury and luxury hotels, private clubs, marinas, restaurants, tennis and recreation operations, and award-winning golf courses in the Northwest Florida area.

    What Do We Expect?

    Passion, perseverance, and drive are important. We seek people who embody our Vision and Values. Our ability to put others above ourselves is a daily focus. Our leaders are the walking example of our vision and values to our associates and place heavy influence on our future growth. Because we often spend more time at work than home with our families, the workplace should be a place that is welcoming, productive, and enjoyable.

    How Do We Invest in Our Teams?

    At St Joe Club & Resorts we honor, cherish, cultivate, practice, and develop the unique talents and strengths of our team. We work hard to intentionally identify and develop the unique and diverse talents and strengths. When we engage in strengths development, we have the potential to create Strong people, a Strong company and a Strong community. Our efforts focus on providing personal and professional growth through activities such as Community Involvement (Habitat for Humanity projects and Weston Wood Ranch). We also have a monthly meeting of the Bookworms book club, development workshops, classroom and computer based learning, and potential tuition reimbursement for continued education and certifications in the field.

    What Will I Be Doing?

    You will be the welcoming voice and presence for all guests and members by answering telephones and directs the caller to the appropriate team member, retrieve messages for various personnel, providing callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information. For retail operations, receive, sort and stock retail store with new inventory. Maintain retail store and process transactions. For member services, you will assist members and guest with entry into the Club, club policies, dinner and court reservations. Answer membership related questions and print membership cards. In office responsibilities, assist in the ordering, receiving, stocking and distribution of office supplies. You may also assist with other related clerical duties such as photocopying, faxing, filing and collating. Run multiple daily reports and distribute to the team.

    What Experience is Needed to Be Successful?

    Prefer a Bachelor's degree in Hospitality or related field. Must have at least 1 year of relevant experience and/or training and proven experience demonstrating strong organizational skills, excellent verbal and written communication skills. Possess exceptional interpersonal communication skills. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Microsoft Office experience is needed.

    What are the Physical Requirements of the Job?

    You must be able to stand on your feet on occasion during the heavier traffic times and be able to lift 25 lbs frequently and up to 50 lbs occasionally. Job requires the ability to kneel, crawl, stoop or reach throughout the shift.


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