Base salary + commission/% service charge
Full-Time (Average more than 30 hours weekly)
Company Vision & Values
Our vision at St Joe Club & Resorts is to build a team of servant-hearted leaders, relentless in the pursuit of hospitality excellence. We all have a passion for the industry. We provide genuine Southern hospitality with a positive attitude and a smile. We value integrity and uphold the standards and enrich every experience for our guests. It’s all in the details. We strive to do everything right the first time in making everything perfect for our guests.
Who Are We?
Life at St. Joe Club & Resorts moves to the cadence of seasons and tides. Our Clubs and Resorts are a home. It's a retreat for our members and guests and their loved ones to enjoy. There's never enough time to experience all that a St. Joe Clubs and Resorts has to offer. That's why we find them coming back, year after year, to reconnect and revive. This lifestyle, this revival, is made possible through the hard work and dedication of our Joe Associates. St. Joe Club & Resorts operates a portfolio of ultra-luxury and luxury hotels, private clubs, marinas, restaurants, tennis and recreation operations, and award-winning golf courses in the Northwest Florida area.
What Do We Expect?
Passion, perseverance, and drive are important. We seek people who embody our Vision and Values. Our ability to put others above ourselves is a daily focus. Our leaders are the walking example of our vision and values to our associates and place heavy influence on our future growth. Because we often spend more time at work than home with our families, the workplace should be a place that is welcoming, productive, and enjoyable.
How Do We Invest in Our Teams?
At St Joe Club & Resorts we honor, cherish, cultivate, practice, and develop the unique talents and strengths of our team. We work hard to intentionally identify and develop the unique and diverse talents and strengths. When we engage in strengths development, we have the potential to create Strong people, a Strong company and a Strong community. Our efforts focus on providing personal and professional growth through activities such as Community Involvement (Habitat for Humanity projects and Weston Wood Ranch). We also have a monthly meeting of the Bookworms book club, development workshops, classroom and computer based learning, and potential tuition reimbursement for continued education and certifications in the field.
What Will I Be Doing?
To sell, coordinate, and service weddings with a guest count of 75 and above, acting as wedding primary contact from start to finish of each event, to ensure complete customer satisfaction. Additionally responsible for sales and service of wedding related events. Coordination of service needs to the Operations and Culinary/Banquets Team is critical for the success of the position. The ability to balance what the client wants with what is best for the property and work together in a team atmosphere driving revenues for the resort is also vitally important. Requirements of the position include: a thorough knowledge of the practices and procedures of the catering, food & beverage, and hospitality professions; effective communication skills, and the ability to negotiate, influence and sell WaterColor Inn event space and services to weddings and wedding related events.
What Experience is Needed to Be Successful?
To be successful in this position, you should have a Bachelor's degree in Hotel or Business management, or equivalent experience required. Must be knowledgeable of resort operations areas such as kitchen, front office, restaurants, accounting, clubs and golf. Computer skills with the Microsoft Office products (Word, Excel, Outlook) and knowledgeable of accepted business presentation formats. You also must have at least 1-2 experience in Wedding Sales & Service, Convention services, Banquet, Hotel Sales, Marketing; or equivalent education and experience. You must have strong oral and written communication skills with a strong attention to detail and customer service focused.
What are the Physical Requirements of the Job?
This position will spend much of the time standing, bending, keyboarding and will often need to walk, climb stairs, lift/carry up to 25 lbs, driving company vehicles, kneel, crouch, reach/handle, and reach overhead. On some occasions, will need to work in the outdoors and work longer shifts during the event days.
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