Full-Time (Average more than 30 hours weekly)
Company Vision & Values
Our vision at St Joe Club & Resorts is to build a team of servant-hearted leaders, relentless in the pursuit of hospitality excellence. We all have a passion for the industry. We provide genuine Southern hospitality with a positive attitude and a smile. We value integrity and uphold the standards and enrich every experience for our guests. It’s all in the details. We strive to do everything right the first time in making everything perfect for our guests.
Who Are We?
Life at St. Joe Club & Resorts moves to the cadence of seasons and tides. Our Clubs and Resorts are a home. It's a retreat for our members and guests and their loved ones to enjoy. There's never enough time to experience all that a St. Joe Clubs and Resorts has to offer. That's why we find them coming back, year after year, to reconnect and revive. This lifestyle, this revival, is made possible through the hard work and dedication of our Joe Associates. St. Joe Club & Resorts operates a portfolio of ultra-luxury and luxury hotels, private clubs, marinas, restaurants, tennis and recreation operations, and award-winning golf courses in the Northwest Florida area.
What Do We Expect?
Passion, perseverance, and drive are important. We seek people who embody our Vision and Values. Our ability to put others above ourselves is a daily focus. Our leaders are the walking example of our vision and values to our associates and place heavy influence on our future growth. Because we often spend more time at work than home with our families, the workplace should be a place that is welcoming, productive, and enjoyable.
How Do We Invest in Our Teams?
At St Joe Club & Resorts we honor, cherish, cultivate, practice, and develop the unique talents and strengths of our team. We work hard to intentionally identify and develop the unique and diverse talents and strengths. When we engage in strengths development, we have the potential to create Strong people, a Strong company and a Strong community. Our efforts focus on providing personal and professional growth through activities such as Community Involvement (Habitat for Humanity projects and Weston Wood Ranch). We also have a monthly meeting of the Bookworms book club, development workshops, classroom and computer based learning, and potential tuition reimbursement for continued education and certifications in the field.
What Will I Be Doing?
Supervise, train, and insure that associates are providing a St. Joe Club & Resorts level of service to the guest on a consistent basis. Ensure that amenity deliveries are made on time and in accordance with company standards. Quality assurance for operations and closing duties and quality assurance for FOOW. Collection of payments and diligently maintaining the restaurant area and equipment are also major functions of this position. As a management team member, you must guarantee that all associates are maintaining St. Joe Club & Resorts levels of service in all facets of restaurant execution including and educating associates on proper greetings / salutations to extend to guests and the use suggestive up-selling techniques to increase profit margins. You must be able to assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. To best prepare the team for service, conduct pre-shift meeting with staff and review all information pertinent to the day's business. Inspect grooming and attire of staff; rectify any deficiencies.
What Experience is Needed to Be Successful?
To be successful as an Assistant F&B Manager, you should have at least 2 years experience in Food & Beverage industry and experience in a supervisory capacity. Must have experience in guest recovery and helping guide a team to successful and memorable experiences for the guests.
What are the Physical Requirements of the Job?
The physical requirements of this job involves standing, walking, bending, talking during much of a 10-12 hour shift during peak season. There are times that you will spend time sitting, keyboarding, and working on a computer.
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