Full-Time (Average more than 30 hours weekly)
Company Vision & Values
Our vision at St Joe Club & Resorts is to build a team of servant-hearted leaders, relentless in the pursuit of hospitality excellence. We all have a passion for the industry. We provide genuine Southern hospitality with a positive attitude and a smile. We value integrity and uphold the standards and enrich every experience for our guests. It’s all in the details. We strive to do everything right the first time in making everything perfect for our guests.
Who Are We?
Life at St. Joe Club & Resorts moves to the cadence of seasons and tides. Our Clubs and Resorts are a home. It's a retreat for our members and guests and their loved ones to enjoy. There's never enough time to experience all that a St. Joe Clubs and Resorts has to offer. That's why we find them coming back, year after year, to reconnect and revive. This lifestyle, this revival, is made possible through the hard work and dedication of our Joe Associates. St. Joe Club & Resorts operates a portfolio of ultra-luxury and luxury hotels, private clubs, marinas, restaurants, tennis and recreation operations, and award-winning golf courses in the Northwest Florida area.
What Do We Expect?
Passion, perseverance, and drive are important. We seek people who embody our Vision and Values. Our ability to put others above ourselves is a daily focus. Our leaders are the walking example of our vision and values to our associates and place heavy influence on our future growth. Because we often spend more time at work than home with our families, the workplace should be a place that is welcoming, productive, and enjoyable.
How Do We Invest in Our Teams?
At St Joe Club & Resorts we honor, cherish, cultivate, practice, and develop the unique talents and strengths of our team. We work hard to intentionally identify and develop the unique and diverse talents and strengths. When we engage in strengths development, we have the potential to create Strong people, a Strong company and a Strong community. Our efforts focus on providing personal and professional growth through activities such as Community Involvement (Habitat for Humanity projects and Weston Wood Ranch). We also have a monthly meeting of the Bookworms book club, development workshops, classroom and computer based learning, and potential tuition reimbursement for continued education and certifications in the field.
What Will I Be Doing?
As a greeter, you will be instrumental in providing an outstanding experience in fine dining for all members and guests. You will courteously greet and escort guests to tables and assist in seating, in accordance with resort and food and beverage standards of service. You will also assist in preparing the Restaurant for service and maintaining the cleanliness of the room at all times. In addition, you will need to be familiar with the menus of the restaurant and be able to highlight items for guests; maintain complete knowledge of and strictly abide by state liquor regulations; maintain complete knowledge of table and seat numbers, proper table set ups, room capacity, hours of operation; prepare station chart and assign stations to staff following departmental procedures; set up Host(ess) station with necessary supplies; maintain cleanliness at all times. Report shortages to Manager.You will inspect condition and cleanliness of menus and wine lists; ensure designated amounts are available; inspect the Restaurant environment and entrance area; rectify any deficiencies; maintain cleanliness at all times; inspect tables and stations, ensuring that all set ups meet the department standards. Throughout meal period, you will relay deficiencies to respective personnel and follow up on corrections. You will need to guide the Servers and Buspersons in table set-up needs to ensure optimum service to guests.You must be able to answer the restaurant telephone courteously and efficiently; take, record and confirm restaurant reservations/cancellations; escort guests to tables and assist in seating at tables; present menus and extend pleasantries and communicate VIP arrivals and special requests to designated personnel for follow up. You will then extend courteous departures as guests leave the restaurant and invite them to return.
What Experience is Needed to Be Successful?
Prior Customer Service experience is preferred. Some technical skills are needed.
What are the Physical Requirements of the Job?
You must be able to continually stand and walk throughout shifts.
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