St. Joe Club & Resorts

  • KeyHolder

    Job Locations US-FL-Santa Rosa beach
    Posted Date 1 month ago(11/15/2018 5:29 PM)
    Job ID
    # of Openings
    Location Name
    WaterColor Store
    Retail Operations
  • Overview

    Wage Rate: $14.00/hour
    Status: Full Time 
    Type: Year Round 
    Availability:   Morning and Evening Shifts.  Must be available to work weekends and holidays


    Tentative start date:  Mid-December


    We are looking for a reliable and trustworthy individual to join our team as a retail store Key Holder. As the holder of keys, you will be responsible for opening and closing the store when management is not present. Setting and disarming the alarm system, preparing the cash drawer and closing it down each day. You will oversee the day to day operations and customer service. You will help assist the store manager in training and supporting new employees. If you are team-focused, trustworthy and want to expand your retail career you will be the perfect fit for our Key Holder position.




    • Ability to open/close retail store by having the responsibility of carrying keys and alarm codes
    • Assist the store manager with training and supporting new employees- perform and supervise daily procedures when the store manager is not present
    • Manage bank deposits and balance point on cash drawers
    • Provide customer- focused service; welcome guest and homeowners to the store and assist them with request
    • Upsell products- promoting sales- promoting like items
    • Provide-in-depth product knowledge including features, benefits, and overall value
    • Deal with guest complaints in a professional manner
    • Check and respond to store email, social media, and phone messages
    • Collaborate with management to organize marketing and promotional campaigns
    • Help organize back stock and perform inventory counts
    • Process new shipment
    • Organize and replenish stock on the sales floor
    • Ensure that all employees adhere to corporate processes and safety standards
    • Take direction from and report to assigned manager

    Physical Requirements

    • This position requires standing approximately 6-8 hours per day along with bending and crouching to place merchandise in low places. This also requires reaching and pulling to obtain stock from storage racks.  
    • Required to lift or move items weighing 15-40 lbs. regularly. In certain circumstances, weights may be higher.
    • May be required to climb a ladder to reach in high places for merchandising techniques or to obtain stock.
    • Talking, hearing and visual is required. Optical abilities include close vision, color vision, depth perception and the ability to adjust focus.


    Must be available to work weekends and holidays. Primary responsibilities will include opening/ closing the store while being trusted with keys and alarm codes. Assisting the store manager with day to day operations and training new employees. Managing bank deposits and balance points on the cash drawer. We are looking for someone who is reliable, trustworthy, team focused and ready to excel their retail career.


    • High school diploma or GED
    • Previous keyholder or retail experience is required
    • Guest and team focused attitude
    • Excellent communication and interpersonal skills
    • Basic computer/ point of sale proficiency


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