St. Joe Club & Resorts

  • Director of Clubs

    Job Locations US-FL-Watersound
    Posted Date 3 weeks ago(10/29/2018 1:41 PM)
    Job ID
    2018-2972
    # of Openings
    1
    Location Name
    Club & Resorts Corporate Office
    Category
    Golf Operations
  • Overview

    Position Type: Exempt, Management

     

    Who Are We: St. Joe Club & Resorts operates luxury hotels, private clubs, marinas, restaurants, tennis and recreation operations, and golf courses in the Northwest Florida area. Our Director of Club Operations will be responsible for overseeing the operations of the upcoming Camp Creek community including a fitness center, tennis complex, Clubhouse, and hotel.  This Director will provide oversight for the other Clubs by JOE units at WaterSound Beach Club, Shark’s Tooth and WaterSound Origins. Our leadership team operates on a Strength-based focus and we seek those who would put emphasis on the inherent talents of the teams, utilizing and leveraging them, rather than their weaknesses.  

     

    Who Do We Expect:  Passion, perseverance, and drive are important. We seek leaders who embody our Vison statement "To build a team of servant hearted leaders relentless in the pursuit of hospitality excellence". Our leaders are the walking example of our vision and values to our associates and place heavy influence our future growth. Because we often spend more time at work than home with families, the workplace should be a place that is welcoming and enjoyable.  

     

    How Do We Invest in our Teams:  At St Joe Club & Resorts our great leaders' honor, cherish, cultivate, practice, and develop their unique talents and strengths. Leaders who know the value of their unique talents and strengths are, in turn, appreciative and willing to develop the unique talents and strengths of others. We work hard to intentionally identify and develop our employee’s unique and diverse talents and strengths. When we engage in strengths development, we have the potential to create Strong people, a Strong company and a Strong community. Our efforts focus on providing professional growth through regular leadership training courses, annual leadership professional development series, and encouragement for continued professional education and certifications.

    Responsibilities

    What Will I be Doing:  Overseeing the operations of the Clubs by JOE membership business units for an independent hospitality management company.  Property portfolio currently includes boutique hotels, private golf clubs, private beach clubs, and marinas.  Responsible for ensuring positive and memorable guest and member interactions at all Clubs by JOE locations.  Must be able to oversee golf, beach, recreation, and future growth space for Clubs by Joe and hotel.

     

    • Provides quality leadership and contributes to the positive atmosphere of the Club and associated operations for all Clubs by JOE business units.
    • Reports to and partners with the Club Managers in all operational and functional areas of the Club operations as needed and directed.
    • Maintains and continually improves on Member service quality in the management of direct reports, all relevant Club environments, operation of the Clubhouse, and all events and programs presented for the members.
    • Seeks out new and innovative ways to meet and respond to the needs and demands of the ever changing and diverse age group of the membership. Displays strategic thinking, excellence, passion, and forethought.
    • Establishes and maintains open and approachable relationships with the Membership while being proactive to their needs.  The expectation is to address Members by name and maintain visibility and a management presence during at critical times.
    • Keeps Executive leader informed of all significant or potentially significant operating matters, problem areas, achievements, or other matters of importance.

    Qualifications

    What Kind of Experience is Needed to be Successful:  To be successful in this position, you should have

    • Has seven to ten years of management experience in a similar, high-end hospitality environment with at least three of the years being responsible for multiple business units.
    • Is a passionate and highly motivated, detail-oriented professional who enjoys full member engagement and making each moment special and memorable for members.
    • Has a fundamental understanding of what constitutes a Clubs by JOE club experience and the proven ability to execute to that level.

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