Wage Rate: $12.00/hr
Position Type: __
Position Status: __ Time
Availability: __. Must be available to work weekends and holidays.
Check-in/check-out guests courteously and efficiently; process all payments according to established requirements. Provide information and assistance to all guests and visitors. Provides information to guest/visitor inquiries and coordinates all guest requests for special arrangements or services, courteously and efficiently. Escorts VIPs to assigned guest rooms, informing guests of hotel services, features and room amenities. Attends to immediate needs of VIPs upon arrival and follow through attention throughout stay. Provides prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls. Also plays an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance. Transport guest luggage to/from guest rooms. Escort guests to rooms and inform guests of all hotel services and features. Deliver Forbes Standards of Service consistently and in a timely fashion.
This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
*Pre-employment background checks including drug screening will be conducted.*