St. Joe Club & Resorts

Fitness Attendant

Job Locations US-FL-Santa Rosa Beach
Posted Date 2 weeks ago(3/7/2018 1:16 PM)
Job ID
# of Openings
Location Name
WaterColor Inn & Resort


Wage Rate: $10.00/hr

Position Type: Full-Time

Position Status: Year Round

Shift: 6:00 a.m. - 2:00 p.m. OR 12:00 p.m. – 8:00 p.m.

Must be willing to work weekends and holidays.


Primary Responsibility:

Responsible for monitoring fitness facilities ensuring positive and friendly customer relations. Observe all activity within the facility and offer assistance and instructions to guests and members.


Essential Function:

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Maintain complete knowledge of correct maintenance and use of equipment.
  • Use equipment only as intended.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain complete knowledge of property.
  • Be familiar with all hotel packages, promotions, prices and rates.
  • Perform opening procedures which is outlined in our opening duty checklist.
  • Maintain cashier and retail reception areas.
  • Greet guests.
  • Maintain knowledge of hours of operation, memberships, fees, services, products and merchandise.
  • Assist guest with fitness center equipment.
  • Maintain towel supply and locker rooms.
  • Monitor guest safety.
  • Sell merchandise.
  • Perform all cashier duties i.e. sales, voids, gift cert, discounts and returns.
  • Sell memberships.
  • Price merchandise according to guidelines established by manager.
  • Display and stock merchandise.
  • Remove damaged/soiled merchandise.
  • Perform closing procedures which is outlined in our closing duty checklist.




General Skills/Qualifications:

Computer experience required including experience with Microsoft Office Suite (Word, Outlook, and Excel) Excellent communication/organizational skills required. Excellent guest/customer service skills required. Area and Resort knowledge required. Two years retail sales or guest service experience



Managing a multi-staff environment warm, enthusiastic manner, with excellent interpersonal, communication and guest relations skills


Physical Requirements:

Tasks frequent occasional standing, sitting, walking, climbing stairs, lift/carry up to 50 lbs., driving, noise, outdoor environment/heat exposure, bending, kneel, crouch, crawl, reach/handle, climbing, overhead reach, keyboarding


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