St. Joe Club & Resorts

Server/Bev Cart Attendant

Job Locations US-FL-Panama City Beach
Posted Date 2 weeks ago(2/11/2018 2:19 PM)
Job ID
2018-2594
# of Openings
1
Location Name
Shark's Tooth Golf Club
Category
Food & Beverage

Overview

Wage Rate: $8.50/hr + tips
 Position Type: Year Round
Position Status:
Part Time
Availability: Day shift. Must be available to work weekends and holidays.

 

Responsibilities

  • Anticipating the guests" needs, responding promptly and acknowledging all guests, whatever time of day.
  • Maintaining positive guest relations at all times.
  • Be familiar with all club services/features and local attractions/activities to respond to guest inquiries accurately.
  • Resolve guest and member complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections.
  • Maintain complete knowledge of all menu items.
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
  • Maintain complete knowledge of P.O.S. and manual systems.
  • Complete opening side duties as assigned: a) Check quality and amount of all stock and supplies using checklist. b) Fold napkins. c) Stocking of all necessary supplies. d) Set up all condiments and beverages (non-alcoholic). e) Check cleanliness and condition of assigned station f) Review reserved tables and names of such; follow up on special arrangements for pre-assigned tables. g) Review daily specials and maintain awareness of 86'd items throughout the shift.
  • When assigned, take guests' and members' food and beverage orders, utilizing suggestive selling techniques.
  • Reiterate guests' and members' orders.
  • Input order into system and ensure transmission of food orders is verified by Kitchen when assigned to do so.
  • Legibly document orders when system is down and distribute food orders to Kitchen.
  • Retrieve all alcoholic beverage items from bar and serve to guest. Open and serve wine/champagne bottles in accordance with departmental standards.
  • Make all varieties of coffee in accordance with the departmental standards. Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards.
  • Guide the activities of the assigned server assts to ensure optimum service to guests. Clear each course.
  • Remove soiled wares from tables as assigned and transport to dishwashing area. Properly crumb tables after the entree course is removed.
  • When assigned, total all charges and present guest checks; Adhere to payment, cash handling and credit policies/procedures.
  • Extend appreciation for guests' patronage and invite them back.
  • Clean and reset tables immediately after guest departs.
  • Collect and report tips at the end of the assigned shift.
  • Complete closing side duties

Qualifications

Server experience required.

Communicates effectively in English.

Want and desire to be the best.

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